Your Privacy is Important to Us

At Hidden Mountain Woodworks, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect When you make a purchase or interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, and payment information (credit card details, PayPal, etc.).
• Non-Personal Information: We may collect non-identifiable data such as browser type, IP address, and user activity through the use of cookies and analytics tools.

2. How We Use Your Information We use your information for the following purposes:

• Order Processing: To fulfill and ship your orders, including billing and shipping.
• Customer Service: To respond to inquiries, process returns or exchanges, and address any issues related to your order.
• Marketing: We may send promotional emails or newsletters if you opt-in to receive them. You can opt-out at any time by unsubscribing.
• Analytics: We use website analytics tools to understand user behavior, improve our website, and optimize our product offerings.

3. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers for the following purposes:

• Payment Processing: Payment gateways (e.g., PayPal, Stripe) to process your transactions.
• Shipping and Delivery: Shipping carriers (e.g., USPS, UPS) to fulfill your orders.
• Marketing Services: Third-party marketing platforms for email campaigns or advertisements.

4. Data Security We take reasonable measures to protect your personal information. We use secure payment systems and encrypted connections for data transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that allow us to remember your preferences and activity on the website. You can control the use of cookies through your browser settings.

6. Third-Party Websites Our website may contain links to third-party sites. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Your Rights

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may update or correct your information by contacting us.
• Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
• Opt-Out: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly.

8. California Privacy Rights If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to request the deletion of personal data and the right to opt-out of the sale of personal data.

9. Changes to Privacy Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “last revised” date. Please review the Privacy Policy periodically.

10. Contact Us If you have any questions or concerns about your privacy or our practices, please contact us at: Hidden Mountain Woodworks
purplemesaremodel@gmail.com
(303)718-3132